Language should never be a barrier to receiving proper medical care. Interpreter services can help you communicate clearly with doctors in Japan.
1. Why Interpreter Services Matter
In Japan, many hospitals offer interpreter services to help foreign patients understand medical procedures, diagnoses, and treatment options. These services ensure safe and informed care.
2. Types of Interpreter Services Available
- On-site interpreters: Available at some large hospitals.
- Phone or video interpretation: Offered through medical support centers or apps.
- Volunteer interpreters: Provided by NGOs or local governments.
3. How to Request an Interpreter
If you need interpreter support, here are several ways to request it in advance:
- Contact the hospital directly
When making an appointment, ask if interpreter services are available. Hospitals may offer in-person, phone, or video interpretation depending on their resources and language support. - Use the Medical Information Net “Navi”
This nationwide hospital search site, operated by Japan’s Ministry of Health, allows you to filter hospitals by supported languages, specialties, and location.
👉https://www.iryou.teikyouseido.mhlw.go.jp/znk-web/juminkanja/S2300/initialize - Call the Tokyo Medical Information Service “Himawari”
Although the website has closed, the phone service is still available 24/7. You can ask for interpreter-supported hospitals and multilingual assistance.
Phone: 03-5272-0303 (English, Chinese, Korean, etc.) - Ask your local city office or embassy
Many municipalities and embassies offer interpreter referrals or printed guides. Some have multilingual staff who can assist you directly.
4. Tips for a Smooth Experience
- Book in advance: Interpreter availability may be limited.
- Bring your ID and health insurance card.
- Prepare a short summary of your symptoms in your native language and English or Japanese.